No call center, no account number. The same bilingual team runs your account from receiving to shipping.
Eleven years on Miami receiving docks before 2009. Still walks the floor every morning and can run any truck in the building.
Handles the paperwork, the customs partners and the hard conversations. If your quote has a number on it, Oscar stands behind it.
Owns the counts. Runs the cycle-count program and the client portal, and is the reason your number matches the shelf.
Keeps the 2 p.m. cutoff honest. Owns pick-pack, QC and the carrier manifest for every outbound.
First to see your freight. Photographs, checks and scans every inbound so nothing is a surprise later.
Runs the Texas lane and coordinates overland freight with the Doral headquarters, in both languages.
A warehouse runs on thousands of small, correct decisions a day: scanning the right bin, rotating the older lot, flagging the dented carton instead of shipping it. You cannot inspect your way to that — you have to hire people who take it personally. Our floor turnover is low because we pay fairly, promote from the dock, and expect the leads to know their clients by name. Several of our supervisors started as part-time pickers.
Send us your volumes and we will put together honest pallet and fulfillment pricing — usually within one business day.